IIMM - Independent Investigative Mechanism for Myanmar Geneva, Switzerland
Apr 02, 2020Entry-level
Org. Setting and Reporting The mandate of the Independent Investigative Mechanism for Myanmar (IIMM) was established by the Human Rights Council in its resolution 39/2, adopted on 27 September 2018. The creation of the Mechanism was welcomed by the General Assembly in its resolution 73/264, adopted on 22 December 2018. The Associate Information Systems Officer reports to the Senior Information Systems Officer within the Information Systems Management Section, based in Geneva, Switzerland. Responsibilities Within delegated authority and depending on location, the Associate Information Systems Officer may be responsible for the following duties: •Participates in preparing user requirements and other technical specifications. •Assists in the design, development and installation of information systems. •Responsible for ensuring data security toward evidence and developing disaster recovery plans. •Undertakes analysis of well-defined modules within the system, develop enhancements and new features to existing systems; may design and implement small, stand-alone systems as needed (e.g. to meet individual user requirements). •Undertakes rigorous testing and proving of applications software. •Maintains assigned portions of systems, providing operational support for system’s applications, analyzing and implementing system changes/upgrades, etc. •Participates in developing and maintaining Information Systems project plans, schedules, and budgets. Assists in identifying appropriate human and technical resources to complete the project, assists in assuring that deviations from project schedule are addressed and communicated, assists in developing timely project status reports, monitoring project risk factors, escalating project issues, and providing Quality Assurance for all project deliverables. •Writes and develops programs to interface with existing systems. •Ensures data security and integrity. •Participates in developing disaster recovery plans. •Prepares, updates and maintains system’s documentation and related technical/procedural manuals. •Assists in procurements, including conducting needs assessments and benchmarks, preparing technical specifications and evaluation criteria. •Assists in the set-up and monitoring of software performance measures. •Participates in Helpdesk support services. •Participates in facilitating communications between ITSD and its clients for good client relations and be responsible for small to medium client accounts. •Assists in the development of Service Level Agreements (SLAs) between the client and ITSD, for either specific IT services or general technology support, including any charge back mechanisms. •Advises users on the most suitable hardware and software for different tasks; maintains and enhances software. •Drafts training materials and conducts training sessions and demonstrations of systems for users. •Participates with senior staff in assessing and testing new technology. •Performs ad hoc duties as required. •May provide guidance to new/junior staff.