Org. Setting and Reporting
This internship is in the Human Resources Management Section (HRMS) of the Economic and Social Commission for Western Asia (ESCWA - https://www.unescwa.org/). The intern will work with HR colleagues on various tasks and will be under the overall supervision of the Human Resources Officer.
The duration of an ESCWA internship is normally two months on a full-time basis - this may be exceptionally extended for a maximum period of six months. The internship certificate is awarded on the recommendation of the supervisor.
Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. The United Nations accepts no responsibility for the medical insurance of the intern or costs arising from injury, illness or death that may occur during an internship. Applicants for internship must show proof of valid medical insurance coverage to cover the full period of the internship at the duty station and provide a medical certificate of good health prior to the commencement of the internship. The United Nations accepts no responsibility for loss or damage to personal effects that may occur during the internship. Interns work five days per week under the supervision of a staff member in the department or office to which they are assigned.
Daily responsibilities will depend on the individual’s background; the intern’s assigned office as well as the internship period. Duties may include, but are not limited to:
I- Training and Performance Management: (a) Coordinate upcoming training by collecting information from various stakeholders (reservation, data, certification, etc.); (b) Assist in preparing the classroom set-up, equipment and software installation; (c) Welcome the candidates, record their attendance and read the instructions, as needed; (d) Attend training sessions as member of the HRMS team; (e) Refer staff members to the administrative instruction on the performance management system in the United Nations.
II- Recruitment: (a) Learn about Competency-Based Interviews; how to develop interview skills and how to conduct and pass Competency-Based Interviews; (b) Understand the components of Job Openings; (c) Assist, as appropriate, in generating a new job opening in the recruitment portal; (d) Understand the Staff Selection System and the relevant administrative instruction; (e) Conduct the recruitment formalities for interns based on the administrative instruction for the internship programme in the United Nations; (f) Maintain databases for interns, as well as consultants and individual contractors (CICs) for statistical purposes; (g) Compile data on interns and CICs; (h) Maintain the CICs team inbox; (i) Conduct research on a specific recruitment-related topic; (j) Conduct satisfaction and feedback surveys among interns and CICs.
III- Monitoring and Organizational Management: (a) Get familiarized with basic facts and the Charter of the United Nations; (b) Search the HR handbook portal, the UN intranet iSeek and the careers portal for HR-related matters, namely rules and regulations, job opportunities, examinations, etc.
IV- Benefits and Entitlements: (a) Assist in the computation of benefits and entitlements, such as the education grant using Excel; Assist HR Partners in collecting and verifying data and making draft calculations; (b) Learn about the different types of appointments and contractual systems in the UN (temporary, fixed-term, continuing,) and the different related terms, benefits and entitlements. (c) Support the team in projects related to improvement, standardization, streamlining, and automation of functions related to the administration of benefits and entitlements.
V- Research and Strategic Human Resources Management: (a) Conduct research and collect data for digital solutions; (b) Research the UN website for cases related to specific issues (e.g. disputes under restructuring).
VI- Records Management: (a) Receive, sort, digitize and file documents for Official Status Files (OSF), and inactive or separated staff members, as well as for Consultants and Individual Contractors; (b) Label files for separated staff members and maintain the relevant computer records; (c) Create a new OSF for a new staff member in ESCWA (electronically and physically); (d) Manage CICs’ dedicated team inbox and save records of the latter category (such as contracts, terms of reference, medical and health coverage undertakings, as well as beneficiary form documents for old and new CICs on the cloud; (e) Communicate with administrative assistants to ensure submission by the CICs of documents required to legalize working at ESCWA; (f) Prepare staff attestations; (g) Distribute Insurance cards.
VII- Perform other duties as assigned such as précis-writing, research and correspondence, time and attendance, alumni network, etc.
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