Associate Information Systems Officer, P2, Geneva

  • UNEP - United Nations Environment Programme
  • Geneva, Switzerland
  • May 20, 2020
Entry-level UNEP - United Nations Environment Programme

Job Description

Org. Setting and Reporting

The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment.

The Convention on International Trade in endangered Species of Wild Fauna and Flora (CITES) is an international agreement between states. Its aim is to ensure that international trade in specimens of wild animals and plants does not threaten their survival ( The CITES Secretariat is administered by UNEP and is located at the Geneva duty station.

Under the general guidance of the Secretary General and the supervision of the Chief of Knowledge Management and Outreach Services (KMOS), the Associate Information Systems Officer will be responsible for the development and management of information and knowledge management tools to support the work of the Secretariat and to assist the Parties in the implementation of the Convention, undertaking the following functions.


Act as Webmaster for the CITES-related websites: •Ensure functionality and efficiency of the CITES websites and web servers, continuously monitoring online traffic and testing websites across browsers, operating systems and devices for improved optimization; •Assist in the development of an overall strategy on CITES's web-based information systems, providing specific plans for the further development of the website through improvements in the content management system and other technological elements; review the implementation of the strategy regularly and amend as necessary; •Update the website with routine data such as meeting documents, notifications, export quotas, news items, CITES directory, CITES Registers, etc.; coordinate other officers who update these and other information on the web within their responsibilities, to ensure accuracy, consistency, and integrity of the website; debug pages and fix broken links or images to address user problems; •Work closely with the server host / network manager to ensure that the web server works properly with regular backups, disaster recovery and security measures; bring any emergency issues that may arise to the attention of the supervisor and seek guidance on addressing it; •Prepare templates and formats for the contents page on the web, and guide/support the efforts of the other officers in populating/updating the contents pages assigned to them; •Maintain and update other parts of CITES's web-based information system, including the CITES Virtual College and e-discussion forums, proposing new ideas and innovative solutions to improve its usability as necessary.

Assists in the management of the Secretariat’s system applications for different tasks, including the meeting registration database, document sharing and tagging systems, and electronic voting system: •Work with the Governing Bodies and Meeting Services as well as external partners (e.g. CBD Secretariat and InforMEA) in developing the system applications, by preparing user requirements and technical specifications; researching, advising, and testing suitable hardware; participating in the design of the new applications; •Install, maintain and enhance the new system applications by continuous and rigorous testing, transferring data from the older system; participating in the regular teleconferences to monitor progress of the work; and coming up with suggestions for any challenges/difficulties encountered; •Undertake analysis and testing of various electronic tools, system modules and software, and suggest enhancements and new features to existing systems (in cooperation with external contractors as necessary).

Support various information technology-based initiatives in the Secretariat: •Assist in the coordination of documentation and technical/procedural manuals for the operationalization and maintenance of information systems; •Liaise with ICTS as necessary to analyze and implement changes/fixes/improvements; •Develop small programs and modules for the existing systems to meet specific user requirements of the Secretariat; •Support contract administration including establishment of service level agreements; •Coordinate/conduct training sessions and demonstration of systems for users; •Represent the CITES Secretariat in meetings and/or participate in other CITES-related activities on issues related to ICT.

Perform other duties as assigned.

Organization type

UN jobs